If you find yourself with customer complaints or telemetry data that suggests users are having a problem with your product, you should know that there are some common UX Research methods you can employ to help you identify potential solutions.
http://www.creativitydifferent.com/wp-content/uploads/2016/11/common-master.png6001030Terrance Kirkwoodhttp://www.creativitydifferent.com/wp-content/uploads/2016/04/CDUX-logo-master-340x156-A1.pngTerrance Kirkwood2016-11-08 15:22:272016-12-08 05:35:19Answers to Common UX Questions
Determining the right research method is essential to collecting the best user feedback. And conversely, using the wrong research method could result in wasted time and money, and even worse, invalid data that makes the user experience for product worse, not better.
http://www.creativitydifferent.com/wp-content/uploads/2016/11/choice1030x684-1.png6841030Terrance Kirkwoodhttp://www.creativitydifferent.com/wp-content/uploads/2016/04/CDUX-logo-master-340x156-A1.pngTerrance Kirkwood2016-11-06 15:12:022016-12-08 05:33:57Choosing the Right Research Method
There are countless resources available to help you, the lone UX Designer on your product team, make a case for incorporating UX Research into the Product Development process. Blog posts, eBooks and entire podcasts have been dedicated to the subject. Most of them more or less stick to the same universal themes…Unfortunately, they probably won’t help you convince the product team to adopt UX Research.
http://www.creativitydifferent.com/wp-content/uploads/2016/08/convince1030x689.png6891030Terrance Kirkwoodhttp://www.creativitydifferent.com/wp-content/uploads/2016/04/CDUX-logo-master-340x156-A1.pngTerrance Kirkwood2016-08-20 22:00:582016-12-08 05:27:343 Ways to Convince Teams to Conduct UX Research
Product Reaction Cards (PRCs) provide a way to validate the aesthetic and emotional appeal of the design with customers. Using the PRCs as part of a Desirability Test can help the team understand whether their product’s aesthetics will elicit the desired responses from customers.
In the user research community the terms qualitative and quantitative are as common as the term UX itself. But often times new designers can get tripped up by the terms. Part of the confusion comes from the various, and sometime confusing applications of the terms.
http://www.creativitydifferent.com/wp-content/uploads/2016/07/qualvquant-medium.png6871030Terrance Kirkwoodhttp://www.creativitydifferent.com/wp-content/uploads/2016/04/CDUX-logo-master-340x156-A1.pngTerrance Kirkwood2016-07-07 00:07:382016-12-03 01:22:44Qualitative vs. Quantitative Data